Privacy Policy

What an order needs, what stays on your customer record, and what you can ask us to erase.

What does an order need?

A name, a delivery address and a way to reach you when the driver is at the door. For a scheduled delivery we also keep the slot you chose. Payment details are handled by the payment provider at checkout; we see the result, not the card.

What stays on the record?

Past baskets, substitutions you accepted or refused, and the addresses you delivered to. This is what lets the picker know you do not want ripe bananas and lets the driver find the gate. It is a working file for the store, not a profile for advertisers.

Who else sees it?

The picker sees the basket. The driver sees the address and the phone for the day of delivery. The payment provider sees what it needs to authorise the charge. Nobody else, unless a lawful request compels it, and then only what the request names.

Do you use my e-mail for offers?

Only if you asked for it. Order confirmations and delivery notices are sent regardless, because they are part of the service; offers stop the moment you say so.

What can I ask for?

• a copy of what we hold about your orders;
• a correction to an address, a name or a note;
• the closure of the record and the erasure of what we are not required to keep for tax and food-safety purposes.

Write to the address in the company information below and say which one you want.

Published by Patio Gourmet USA. Questions about this page go to contact@patiogourmetusa.com. The company behind the site is described on the About page.