About Patio Gourmet USA

Who we are, what we do, and how to reach us.

What we do

Patio Gourmet USA is the English-language edition of a food retailer that runs supermarkets and a wine cellar, selling fresh produce, meat, dry goods, drinks and household items from its own stores and by scheduled delivery.

How we work

An order is a basket: items are picked in the store, weighed where the price is by the kilo, and delivered in the slot the customer chose. Perishables travel chilled, and anything not up to standard at the door is taken back on the spot.

What we hold ourselves to

Weighed at the counter, charged by the gramMeat, cheese and produce are charged by what the scale says, not by an estimate.

Fresh means a date, not an adjectiveEvery perishable shows its date on the label, and short-dated items are marked down, not hidden.

A slot is a promiseDelivery windows are kept; when one cannot be, the customer hears before the window opens.

Why the name

The name Patio Gourmet USA comes from the company behind this site: Mercantil Nova Era, a food retailer that trades in Manaus under the Patio Gourmet name. The USA suffix marks this edition, written in English for readers in the United States, and it is the name registered under patiogourmetusa.com.

Getting in touch